Learn More about the Electronic Visit Verification (EVV)

What is EVV?

Electronic visit verification (EVV) is a process used to effectively capture and verify home health care visits. The EVV solution is to be used by all employees.

Why must EVV be used?

EVV is a federally mandated policy under Section 12006 of the 21st Century Cures Act that which requires all states to implement the use of EVV for Medicaid-funded personal care and home health care services.

What EVV system will Care and Help be using?

Care and Help will be utilizing the Rosemark EVV system.

What is the call-in number for EVV?

The call in number for our agency to EVV is 855-538-5833.

Where can I find my login information?

You will be able to obtain your Caregiver and Client numbers from your assigned coordinator.

How do I clock into my shift?

After entering your Caregiver number, you will be prompted to indicate whether you are logging in or logging out. For login please press “1”.

How do I clock out of my shift?

After entering your Caregiver number, you will be prompted to indicate whether you are logging in or logging out. For logout please press “2”.

What if I forget to clock in/out?

Do not EVV at random. It will not go into our system and will not verify your hours. Please contact your coordinator ASAP and they will submit your time with further instructions for you.

Can paper time sheets still be submitted?

No. The state will no longer accept paper time sheets. However, your coordinator might ask you for one if necessary.

What if a Caregiver is out sick or a Patient is hospitalized?

Please contact your coordinator prior to your shift and they can assist with this.

Login and Logout Instructions

  1. Call 855-538-5833
  2. When asked, enter your Caregiver number, followed by “#” key
  3. When prompted, indicated whether you are logging IN or logging OUT.
    1. For Login: Press “1”
    2. For Logout: Press “2”
    3. *MAKE SURE TO LISTEN TO THE ENTIRE MESSAGE TO THE VERY END*
  4. When asked, enter your Client number, followed by the “#” key

*PLEASE SET UP A REMINDER FOR YOURSELF TO CLOCK IN AND CLOCK OUT*

*IT IS ESSENTIAL THAT YOU FOLLOW THESE INSTRUCTIONS SO THAT YOUR TIME SHEETS ARE PROCESSED PROPERLY AND IN A TIMELY MANNER*

Use this Form Only if you want to Bring a Client or Become a Client.

Send us a quick message to learn how you can get started with working with Care & Help Home Care.








Eligible Insurance Providers

A Trustworthy Home Care Provider

Care & Help Home Care, LLC is a home care provider serving the greater Philadelphia area through a network of highly experienced professionals in various fields of patient care, who coordinate and provide premium non-skilled, non-medical services to clients in the comfort of their own home. We encourage you to join our growing team so you can be paid to provide care for your loved ones and increase their quality of life.

Benefits

Care & Help Home Care has partnered with the Pennsylvania Department of Human Services to increase opportunities for older Pennsylvanians and individuals with physical disabilities to remain in their homes. Learn more about the benefits of joining our team.

Get Paid to Care for Loved Ones

Working for Care & Help Home Care, LLC allows you to spend more time with your loved ones while being compensated for your time and care.

No Professional Skills Required

Our network of caregivers non-skilled and non-medical care to patients. There are no educational or certifiable skills required to get started.

Medicare and Medicaid Qualification

If your loved ones receive both Medicare and Medicaid or receive long-term supports through Medicaid, they may be qualified.

Transferring to Care & Help is Easy

If you already work with another company to provide home care for your loved ones, please contact us to see if we can offer you a better incentive package.

Contact Us to Get Started

Send us a quick message to learn how you can get started with working with Care & Help Home Care.